Please note the following new office policies.
SCHEDULED APPOINTMENT POLICY
We understand that delays can happen however we must try to keep the other patients and providers on time. If a patient is 10 minutes past their scheduled appointment time we may have to reschedule the appointment.
APPOINTMENT CANCELLATION POLICY
We understand that situations arise in which you must cancel your appointment. However, when you do not call to cancel your appointment, you may be preventing another patient from receiving treatment. It is therefore requested that you provide more than 24 hour notice when cancelling your appointment; allowing another patient the appointment time.
Appointments which are cancelled with less than 24 hours notification will be subject to a $50.00 cancellation fee.
NO SHOW POLICY
Patients who do not show up for their appointment without calling to cancel will be considered as NO SHOW and subject to a $50.00 NO SHOW fee. Patients who NO SHOW 2 or more times in a 12 month period, may be dismissed from the practice and denied any future appointments.
The Cancellation and No Show fees are the sole responsibility of the patient and must be paid in full before the patient’s next appointment, insurance does not cover this. We understand that unavoidable circumstances may cause you to cancel within 24 hours. Fees in this instance may be waived but only with management approval. Questions about cancellation and no show fees should be directed to the Billing Department (704-943-3714 x 112).
Dermatology Specialists of Charlotte
8936 BLAKENEY PROFESSIONAL DR CHARLOTTE North Carolina 28277